Your Information – It’s Private

What happens to information about me?
When you become a patient of The Foot Centre a record is made with your name, address, contact details and other information such as the nature of the problem for which you sought treatment for or advice you were given. Every time you attend The Foot Centre or contact us by phone new information may be added to your record.

Why is this information necessary?
The information we collect helps us keep up to date about your needs, so we can care for you in the best way possible.

Who else sees my information?
Your information can only be seen by professionals in this clinic involved in your care. We only release information about you if you agree or if required by law, such as in a medical emergency.

How is my information protected?
We are committed to protecting the confidentiality of your record. The privacy of your information is also protected by law. We treat your information with the strictest confidence and store it securely.

Can I access my information?
In accordance with the Freedom of Information Act 1982 you have the right to request access to your podiatric record and personal information held by The Foot Centre. Your request can be made in writing to:
The Director
The Foot Centre
PO Box 1242
Wangaratta VIC 3677

Any other questions?
Please talk to one of our staff if you have any other questions or complaints about what happens to your information.